Refund and Return Policy

At Grihp Biotech Pvt. Ltd., we aim to ensure customer satisfaction with every purchase. Please review our Refund and Return Policy carefully.

1. Eligibility for Returns

We accept returns under the following conditions:

• The product is damaged or defective upon delivery.
• The product delivered does not match your order.
• The product is returned within days of delivery.

To be eligible for a return, the product must:

• Be unused and in its original packaging.
• Include proof of purchase (invoice or receipt).

2. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

• Opened or used medicines.
• Products without original packaging or proof of purchase.
• Items purchased under special promotions or clearance sales (as stated during purchase).

3. Refund Process

If your return is approved, we will:

• Initiate a refund to your original payment method.
• Notify you via email about the status of your refund.
• Approved refunds will be processed within 7-10 business days after the product has been received and inspected.

Please note that it may take business days for the refund to reflect in your account.

4. How to Initiate a Return

To initiate a return, please:

1. Contact our customer service team at  or +918448058219
2. Provide details of the issue, including photos if applicable.
3. Follow the instructions provided by our team to ship the product back to us.

5. Shipping Costs

• If the return is due to an error on our part (e.g., wrong or defective product), we will cover the shipping costs.
• For all other returns, the customer is responsible for shipping charges.

6. Changes to This Policy

We reserve the right to update this Refund and Return Policy at any time. Changes will be posted on this page with the revised effective date.

If you have any questions or concerns about our Refund and Return Policy, please contact us:

Grihp Biotech Pvt. Ltd.  
Website: grihpbiotech.com  
Email: info@grihpbiotech.com    
Phone: +91-982-1613-103